My top 3 public sector sites
What are your three top-rated public-service web sites? And is it just accessibility you focus on, or content and effectiveness?
To answer the second question first, I don't just focus on accessibility, but I do believe that it a high degree of accessibility is a fundamental characteristic of any quality website. It's a good general indicator - to be truly accessible a site must have a number of other inherent qualities, including valid, semantic mark-up, good information architecture and a usable interface.
I also like to see apparently minor features like clean, technology-neutral URLs, good 404 pages, robust error recovery, user-friendly functions like RSS feeds and mailing lists, and effective search. It's this attention to detail that separates a great site from an average site for me.
My three top-rated public service sites? It's a great question, and the answer is naturally very subjective. All of these sites have issues (as does every site I've ever worked on I hasten to add), but I'll go for:
Try as I might I couldn't come up with an exemplar from central government. I did consider the National Crime Squad since it's been standards-based for a long time now, but it's a defunct body and the site won't be there much longer.
So what are your top three public sector sites? What gems have I missed? They needn't be UK or english-language sites - it would be really interesting to hear of some top notch sites from elsewhere.